Returns & Exchanges

At TokTok Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your beauty products, you may return unopened and unused items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Pack Securely

  Place the unused items in their original packaging, ensuring all protective seals are intact to qualify for a refund or exchange.

• 3.
  Ship to TokTok

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.