Frequently Asked Questions
Everything you need to know about your glow journey with TokTok Beauty.
Are your beauty products authentic?
Absolutely. We source all our skincare and makeup directly from authorized distributors and the brands themselves to ensure 100% authenticity for every item in our shop.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. For hygiene reasons, we cannot accept returns on used cosmetics or skincare items.
Do you offer international shipping?
Yes, TokTok Beauty ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
How can I track my order?
Once your order is processed, you will receive an email with a tracking number and a link to follow your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.